How to place an order
with Game Dude
|
Game Dude accepts all major credit cards and Postal money orders. You may place your order by mail, e-mail, fax or phone. We recommend placing your order by phone with a credit card for fastest service. |
|
Placing Your Order By Phone Call our store at (818) 764-9506 (11am to 7pm PST) to place your order. Game Dude has a minimum of $15.00 before adding shipping and sales tax (where applicable) on credit card orders. For your protection against fraud, credit card orders will only be shipped to the billing address of the card holder (this is the address where you receive your credit card statement). If you would like to order something and have it shipped to another address you will have to place your order by mail and make payment by state issued check or money order only. We are sorry, but we are unable to accept credit cards for most international orders. Please call us or e-mail us for details on placing an order from outside of the USA. We will accept credit card orders to Canada only if the billing address is a street address (no PO boxes). Placing Your Order By Mail We recommend that you call us at (818) 764-9506 (11am to 7pm PST) or e-mail us before sending in your order to verify the prices of the games you want. Please note that our prices can sometimes change daily. After you are quoted prices for your order, please ask our salesperson to give you an authorization number. The "auth number" guarantees the quoted prices for ten days. Please be aware that this authorization number only guarantees the price of the games you are ordering, it does not guarantee the availability of the games. Any order received without an authorization number will be processed at the current price for the day that we receive your order! On a regular piece of paper, write down the following information: Your name and address The system you are ordering games for Whether you are ordering the games new or used If the games must be in the original boxes or not If you require the instructions and/or maps The price you were quoted for the games Your authorization number Our inventory of games changes every day. For best results, list alternate game selections in case we are sold out of your first choice. When calculating the total cost of your order, do not forget to add 9.75% sales tax (if in California) and shipping charges. Please read the section on Shipping Information for help in calculating the correct shipping charges. If we do not have all the games you requested in stock, we will hold your order for up to two weeks in an attempt to fill your order. If after two weeks your order is still not complete, we will ship your partial order and credit your account for the remaining funds, unless you specify that you would like a refund instead. All orders paid by check or money order requesting a refund will not be issued until 15 business days after we have deposited your state issued check or money order. Paying by money order? Game Dude accepts only POSTAL MONEY ORDERS. These are available at most post offices. If you send us a different type of money order, such as one from a supermarket or convenience store, your order will be held for 15 business days to allow for verification of funds. Send your order to: GAME DUDE Placing Your Order By E-Mail Simply e-mail a list of what you would like to order, along with your name and complete mailing address, to gamedude@gamedude.com. Our e-mail representative will give you a price quote including shipping and/or taxes. Payment arrangements may also be discussed via e-mail. E-mail orders may be paid by a major credit card or Postal money order. Sorry, we do not accept PayPal. Placing Your Order By Fax: Please send orders by fax only if you are paying with a credit card or with money you already have on a "Game Dude account". There is no need to fax in an order that is being paid by personal check or Postal money order; simply include your order form when you send in your payment. When faxing in a credit card order, please include: Your name. (We can only accept credit card orders from the cardholder) Billing Address of your credit card. For your protection against fraud, credit card orders will only be shipped to the billing address of the card holder (this is the address where you receive your credit card statement). If you would like to order something and have it shipped to another address you will have to place your order by mail and make payment by state issued check or money order only. Your telephone number Credit Card number and Expiration date Financial Institution of Credit Card & phone number Signature Of The Credit Card Holder (We cannot process your order unless it is signed by the card holder!) Authorization number. (E-mail or call (818) 764-9506 for prices & authorization number. The authorization number will guarantee prices for 10 days. Please be aware that this authorization number only guarantees the price of the games you are ordering, it does not guarantee the availability of the games. Any order received without an authorization number will be processed at the current price for the day that we receive your order! Quantity, System, Title/Description, Price Quoted of items you want. Please add 8.25% sales tax to the amount of the items if you are in California. Shipping & Handling Charges (please e-mail us for a quote. You will need to send us your complete mailing address) Please note whether the items you are ordering are new or used, if they must be in the original boxes or not and if you require the instructions and/or maps. Our Fax Number is (818) 764-4851 |
